Refund Policy
Overview: At Trenclo, we are committed to providing you with high-quality products and exceptional customer service. If you are not entirely satisfied with your purchase, we are here to help. Please review our refund policy below.
Returns:
- Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Proof of purchase is required.
- Time Frame: You have 3 calendar days from the date of purchase to initiate a return.
- Process:
- Contact our customer service team at [trenclo.in@gmail.com] to request a return authorization.
- Once your return is authorized, you will receive instructions on how to send your item back to us.
- Please ensure the item is securely packaged to prevent damage during transit.
Refunds:
- Inspection: Upon receiving your returned item, we will inspect it and notify you of the status of your refund.
- Approval: If your return is approved, we will initiate a refund to your original method of payment. The refund will be processed within, 7-10 business days].
- Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts for reasons not due to our error).
Exchanges: Only incase of damaged products the exchange is valid.
Email for Refund or Exchange - trenclo.in@gmail.com