Privacy Policy

Introduction: At Trenclo, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. 

Information We Collect: 

  1. Personal Information: When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, shipping address, and payment details. 
  1. Non-Personal Information: We may collect non-personal information such as browser type, operating system, IP address, and website usage data through cookies and other tracking technologies. 

How We Use Your Information: We use the information we collect for various purposes, including: 

  1. To Process Transactions: To process and fulfill your orders, including managing payments, shipping, and providing order confirmations. 
  1. To Improve Our Services: To understand how you use our website and services, improve our offerings, and enhance user experience. 
  1. To Communicate with You: To send you updates, promotional materials, and other information that may be of interest to you. You can opt-out of receiving promotional communications at any time. 
  1. To Manage Your Account: To manage your account, respond to your inquiries, and provide customer support. 
  1. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes. 

How We Share Your Information: We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below: 

  1. Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors and shipping companies. 
  1. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities. 
  1. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner. 

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect and track information about your activity on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. 

Data Security: We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 

Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information: 

  1. Access: You have the right to request access to the personal information we hold about you. 
  1. Correction: You have the right to request correction of any inaccurate or incomplete personal information. 
  1. Deletion: You have the right to request deletion of your personal information, subject to certain exceptions. 
  1. Opt-Out: You have the right to opt-out of receiving marketing communications from us. 

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.